Sales call tracking for SMEs
Know exactly which calls are winning deals — and which reps need coaching.
TrackedTalk logs every sales call, scores the outcome, and gives managers a live view of rep performance. Built for SME sales teams.
POPIA-aware Onboard in a week
Dashboard
Team performance · Today
Calls today
184
+12% vs. yesterday
Conversion rate
38%
+4pt vs. yesterday
Avg. talk time
4:12
+18s vs. yesterday
Reps leaderboard
This weekFeatures
Everything a sales manager actually needs
TrackedTalk keeps the picture simple: who called who, what happened, and what to do next. No bloat, no lost weeks setting it up.
Log every call in seconds
Reps capture outcome, contact and next step from any device — desktop or phone.
Contact & pipeline view
Every conversation stitched to a contact and deal stage, so nothing slips.
Rep leaderboards
Connect rate, talk time and conversion side-by-side — no more guessing who is producing.
Manager coaching notes
Private notes attached to calls, invisible to reps, ready for your next one-on-one.
Team & org isolation
Multi-org built in. Each client's data is fully separated, with clear role permissions.
Reports that answer questions
Daily, weekly, per-rep and per-product breakdowns you can send straight to the exco.
How it works
From messy call sheets to a clear weekly picture
- 1
Reps log calls after every conversation
A 20-second form on desktop or mobile — outcome, contact, next step. That's it.
- 2
TrackedTalk scores and rolls up the outcomes
We aggregate per rep, per product and per campaign, so patterns surface on their own.
- 3
Managers coach from real data, not gut feel
Open a rep's week, spot the drop-off, and go into the next one-on-one prepared.
Deep dive
A closer look at the platform
Manager dashboard
See the whole team at a glance, then drill in
The dashboard opens on today: calls made, connect rate, average talk time and deals in play. No configuring, no dragging widgets around.
Click any rep to see their week — every call, the outcome, the coaching notes you left last time. It's the view you'd build in a spreadsheet, if you had the time.
- Filter by product, campaign, team or date
- Compare this week to last, this rep to team average
- Export any view to CSV for your Monday exco
Weekly conversion by rep
Wk 27Total calls
874
Connected
332
New deals
41
Rep call log
Fast enough that reps will actually use it
Between calls, a rep taps one button, picks the outcome, notes the next step and moves on. The whole thing is designed for a rep with a headset on and a queue waiting.
Under the hood, TrackedTalk links the call to the right contact and deal, so the manager view stays clean without the rep doing extra admin.
- Works on desktop, tablet and phone
- Outcome presets you can tailor per campaign
- Auto-links to existing contacts and deals
Log a call
Contact
M. Botha — Botha Auto Services
Direction
Outbound · Connected
Next step
Send quote by Thu, follow-up call Fri 10:00
Outcome
Pricing
Pricing tailored to your team
Every sales team is set up differently. Tell us about your team size, campaigns and phone setup, and we'll put together a quote that fits.
All plans include unlimited call logs, POPIA-aware data handling and email support.
Frequently asked
The questions sales managers ask us most
Request a demo
See TrackedTalk with your own team's numbers
Book a 20-minute walkthrough. We'll show you the manager view using data that looks like yours.